Internet 360 Survey Platform
Censeo Corporation is a human resource consulting firm offering unique, technology based assessment products and services. One of those offerings is our Internet 360 Survey Platform. There are many consulting firms and technology houses with multi-rater surveys. Censeo's platform is equal to the best of them in functionality, and better than any competitor with respect to powerful individual and group reporting capabilities.
We asked clients how multi-rater survey information would be most useful and impactful, and we designed the platform and the reports around their answers. We started with a sound process, not the technology. Participants (people who receive feedback) want answers to these basic questions: .
- What are my major strengths on which I can build?
- What are the differences between how I see myself and how others see me?
- How do my capabilities compare with other participants?
- What are my most important development needs and what can I do about them?
How the Process Works
The process is easy, fast, streamlined, and accurate. There are six basic steps:
- Develop survey and authorize users. Most clients want the survey customized for their specific purposes, but some prefer to use one of Censeo's established surveys. Censeo can assist in developing new surveys. The survey is then promoted to the platform and is available for immediate use.
- System notifies participants via email. An email message is sent to each survey participant. The message contains instructions, the Web address, and a key code.
- Participants select survey takers; system notifies via email. Participants use the platform to assign survey takers (people who will complete the surveys). Email messages are then sent to the survey takers. Again, these messages contain instructions, the Web address, and key codes.
- Surveys completed online. The participants and survey takers complete the survey online. Optionally, an importance scale can be included, as well as written comments.
- System sends reminder emails. About a week before the close out date for the survey, survey takers who have not yet completed the survey receive an email message reminding them to do so.
- System generates individual/group reports. After the close out date, feedback reports are generated for participants, as well as a variety of group reports. These are discussed in more detail later. The platform and the reports are designed to maximize the value of 360 survey information.
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