The Customized Training Program supports the economic development efforts of the State by providing education and training opportunities for eligible businesses and industries.

Those businesses and industries eligible for support through the Customized Training Program include Manufacturing, Technology Intensive (Information Technology, Life Sciences), Regional or National Warehousing and Distribution Centers, Customer Support Centers, Air Courier Services, National Headquarters with operations outside North Carolina, and Civil Service employees providing technical support to US military installations located in North Carolina.

In order to receive assistance, eligible businesses and industries must demonstrate two or more of the following criteria:

• The business is making an appreciable capital investment;
• The business is deploying new technology;
• The business is creating jobs, expanding an existing workforce, or enhancing the productivity and profitability of the operations within the State; and,
• The skills of the workers will be enhanced by the assistance.

Resources may support training assessment, instructional design, instructional costs, and training delivery for personnel involved in teh production of goods and services.  Production and technology support positions are also eligible for training support.